Five Tips for Restaurants and QSRs to Boost Foot Traffic using Direct Mail
June 10, 2025
No matter how delicious your menu or how appealing your restaurant ambiance, attracting customers to your location remains one of the trickiest challenges for restaurants and quick-service restaurants (QSRs). With increased reliance on online delivery platforms and the tough competition in the food industry, getting customers off their couches and into your establishment requires strategic marketing.
Enter direct mail marketing. Often overlooked in today’s digital-first world, direct mail campaigns allow restaurants and QSRs to connect directly with local customers where it matters most - in their homes. Done right, it can be the game-changing solution to drive foot traffic to your restaurant.
Here are five BirdseyePost-approved strategies to unlock the full potential of direct mail campaigns and bring more hungry diners to your tables.
1: Use Geo-Targeting for Local Reach
Your ideal customers are all within driving distance of your restaurant. But how do you reach them effectively without wasting marketing budget on irrelevant audiences?
Using geo-targeting tools, like BirdseyePost’s Audience Builder, restaurants and QSRs can focus on specific zip codes, neighborhoods, or even just a few miles’ radius surrounding their location. These powerful filters help you target local food lovers based on demographics, preferences, and proximity.
Why it works:
Local targeting ensures that you connect with high-intent potential customers who are most likely to visit.
You avoid ad spend on audiences that live too far to justify a visit to your restaurant.
Geo-targeting makes your marketing smarter, more localized, and cost-efficient.
2: Personalize with Direct Mail Campaigns
Mass mailers are a thing of the past. Today, personalization drives results. With a tool like BirdseyePost, you can create tailored postcards that speak directly to your audience.
Imagine sending postcards that not only address the recipient by name but also include favorite menu items or exclusive deals based on purchase history. For instance, “Hi Sarah, come back for your favorite buffalo wings and get a free drink on the house!”
BirdseyePost integrates personalization into every aspect of direct mail campaigns, from variable product offers to localized maps directing diners to their closest locations.
Why it works:
Personalized messaging feels thoughtful and relevant, driving higher engagement and response rates.
Customers are more likely to respond to tailored offers that reflect their preferences or past dining habits.
Make your direct mail feel like a one-on-one invitation to enjoy a memorable dining experience.
3: Implement SmartMaps™ for Hyper-Local Engagement
Even the best discounts won’t bring customers through your doors if they don’t know how to find you easily. That’s where SmartMaps™ come in.
SmartMaps™ dynamically create personalized location maps that show each recipient the easiest route from their home to your nearest restaurant. These maps are included directly on your postcards, eliminating any confusion about where to go.
Why it works:
Makes it incredibly simple for customers to locate your restaurant.
Drives spur-of-the-moment decisions to visit, especially if they’re nearby.
Adds a professional touch to your direct mail campaigns, demonstrating that you value convenience for your customers.
For restaurants with multiple locations or franchises, SmartMaps™ are indispensable for targeting customers near specific outlets.
4: Track Campaign Performance in Real-Time
One of the biggest worries about traditional direct mail has always been tracking effectiveness. With BirdseyePost’s SnapCapture™ technology, this is no longer an issue.
Every direct mail piece includes personalized QR codes, PURLs, or dedicated phone numbers to track engagement. When a customer scans a QR code or redeems an offer, you instantly capture their contact information. Now you can attribute visits, gather insights, and measure your return on investment (ROI) in real time.
Why it works:
Shows exactly what’s working, so you can optimize future campaigns.
Helps capture new opted-in leads, feeding them into your digital marketing funnels.
Provides tangible data to prove campaign success to stakeholders.
With real-time tracking, you’ll know how your campaign performs the moment it’s live.
5: Streamline Marketing with BirdseyePost
Direct mail doesn’t have to be time-intensive or complicated. When you partner with BirdseyePost, you’re unlocking an end-to-end solution for driving restaurant foot traffic.
Here’s why BirdseyePost stands out as the best direct mail service for restaurants:
Full-service support, from design to delivery.
Powerful tools like SmartMailers™, which trigger postcards automatically based on customer actions (e.g., abandoned carts, lapsed visits).
Seamless integration with platforms like Shopify and Klaviyo for automated marketing flows.
Transparent, real-time insights into campaign performance, right from your dashboard.
BirdseyePost eliminates the guesswork for restaurant and QSR marketing, ensuring every postcard you send is as effective as possible.
Frequently Asked Questions
Q: How does BirdseyePost ensure my postcards reach the right audience?
A: BirdseyePost uses advanced targeting technology to focus on your local audience. By analyzing demographic and geographic data, we ensure your postcards are sent to those most likely to visit your restaurant, increasing foot traffic and maximizing your campaign’s effectiveness.
Q: 2. Can I customize the design of my postcards?
A: Absolutely! BirdseyePost allows you to create fully personalized postcards that match your brand’s look and feel. From design templates to custom messages, you can craft a postcard that speaks directly to your audience and showcases your restaurant's unique appeal.
Q: 3. How can I track the success of my campaign?
A: With BirdseyePost’s real-time analytics, you’ll have access to detailed insights that measure your campaign’s performance. Monitor responses, customer engagement, and foot traffic to ensure your marketing efforts are driving results and providing measurable ROI.
Take the Guesswork Out of Foot Traffic
Attracting diners doesn’t have to feel impossible. With the right strategies and tools, your restaurant can turn direct mail into a high-performing marketing channel that packs your dining room.
Start by targeting your local audience with precision, delighting them with personalized postcards, making it easy for them to find you, and tracking the results in real time. And when you’re ready to take your efforts further, BirdseyePost is here to help.
Start your first campaign today and get your first 1000 postcards for free!